The fragmented system and increase in poverty and inequalities has resulted in the most vulnerable people being further marginalised.

Aim: People live lives they have reason to value and sustain.

People with complex lives benefit from the CoLab offer in crisis and beyond

People benefit from options to recover and progress

People feel welcome, heard, included and respected

People say they are more confident, informed, aware, able

People feel less isolated, confused and fearful

People are able to sort out social issues and avoid unnecessary service use

People feel more motivated and capable of making lifestyle changes

People experience greater overall satisfaction with support

People are able to influence services and contribute to system change

People working in the complex needs system often struggle because of low pay and short contracts. Individual workers experience bureaucracy, confusion, a lack of agency, contributing to burnout and attrition.

Aim: Staff are empowered and enabled to do their best work.

CoLab Core Team is fit for purpose and sustainable

The CoLab Community stakeholders sign up to and embody joint working principles

The CoLab Community communicates regularly around progress, issues, developments and opportunities

Collaboration, learning training or other development opportunities are shared across the hub.